Privacy Policy

Last Updated: 01/15/2026

HephosNexa (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, applications, and services (the “Services”).

By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

a) Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and payment information

  • Messages, forms, files, or content you submit

  • Support communications

b) Information Collected Automatically

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Referring URLs

  • Session duration

  • Cookies and tracking technologies

c) AI and Automation Data

If you use AI-powered features, we may collect:

  • Prompts and inputs you submit

  • Generated outputs

  • Metadata about usage and performance

2. How We Use Your Information

We use your data to:

  • Provide and operate the Services

  • Process payments and subscriptions

  • Communicate with you

  • Provide customer support

  • Improve and optimize the platform

  • Train and improve our AI and automation systems

  • Detect fraud and abuse

  • Comply with legal obligations

3. How We Share Information

We may share your information with:

  • Payment processors (e.g., Stripe)

  • Hosting and cloud providers

  • Email and messaging platforms

  • Analytics and logging providers

  • Law enforcement if legally required

We do not sell your personal information.

4. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal and financial obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your data at any time.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Analyze traffic

  • Improve performance

  • Measure marketing effectiveness

You can disable cookies in your browser, but some features may not work properly.

6. AI Data Usage

By using our AI features, you acknowledge:

  • Your inputs may be stored and processed

  • Data may be reviewed to improve system quality

  • We take steps to anonymize and secure AI training data when possible

We do not use private data for public AI training without consent.

7. Data Security

We use industry-standard security measures including:

  • Encryption

  • Secure cloud infrastructure

  • Access controls

  • Monitoring and auditing

However, no system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Receive a copy of your data

To exercise these rights, contact us at [email protected].

9. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children.

10. International Users

If you access our Services from outside the United States, you consent to your data being processed and stored in the United States or other jurisdictions.

11. Changes to This Policy

We may update this Privacy Policy. Continued use of the Services means you accept the updated version.

12. Contact

If you have questions about this Privacy Policy:

Email: [email protected]
Company: HephosNexa
Website: https://hephosnexa.com